Privicy Statement

For your protection we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner.

When you use our site and have not advised us to the contrary you are agreeing that we may use your personal information for the purposes set out in this statement.

Any changes to our privacy policy will be posted on this site so that you may ensure that you are fully informed of how we are using your data and can notify us of any changes to your preferences.

The information we need and how we use it

When you order with us, we ask for personal information such as your name & address, e-mail address, telephone number and payment card details.  This information allows us to process and fulfil your order and to send you confirmation of the details of the order and its dispatch.

Your email address and personal data will never be disclosed to anyone outside Eden4flowers.co.uk Ltd.  The same applies to your telephone number although with your permission this may be printed on the delivery label of your parcel to help the courier in delivering to you.

Safety and security of your information

Our sites uses secure server software (SSL) to protect your information whenever you place an order or access your account information.  This software encrypts all information you input before it is sent to us.

We also follow a tight security procedure as required under UK Data Protection Legislation (the Data Protection Act 1998) to protect the information that we store about you from unauthorised access.

Use of Cookies

Our cookies do not contain any personal information about you and are used only to determine your browser and user preferences for our site.  We use cookies to simplify the shopping process and to enhance the online experience for you.  They are also used to analyse data about the way our website is used allowing us to improve our site and tailor it to our customers needs. 

Your personal Data

If, for any reason, you are unsure about the personal and account information we are holding in your name, please contact our Customer Care Team.  They will happily review your file and update the records if required.  You can contact our customer service team by email, phone or fax.

If you wish to change your existing preferences on receiving offers please use the unsubscribe link at the foot of our last promotional email offer. Alternatively use the unsubscribe link on our homepage.